Refund policy

REFUND POLICY (EXCHANGE & REFUND)

Exchanges You can request an exchange within 7 days of delivery, for example for a different size or if an item is defective or incorrect. To be eligible, the item must be unused and unwashed, with its original tags and packaging. For safety and hygiene reasons, innerwear and socks cannot be exchanged.

How to Request an Exchange Email ministudiostore@gmail.com or message us on WhatsApp at 0339-0344111 within 7 days of delivery with your order number. If the item is defective or incorrect, please include a photo. We will reply with the next steps.

Return Delivery Charges If an item is defective or we sent the wrong item, Mini Studio will cover the delivery cost of the exchange. For other exchanges, delivery charges may apply, and we will confirm them with you before arranging the exchange.

Refunds Where a refund applies, such as when an item is out of stock, we will refund you by bank transfer or mobile wallet. For orders paid by Bank Deposit, the refund will be returned to the account the payment came from, or to an account you confirm. We will confirm the refund details with you by email or WhatsApp.

Contact Email: ministudiostore@gmail.com WhatsApp: 0339-0344111